Shipping and Returns

Shipping Policy
What is the cost of shipping? 
Shipping fee depends on the final destination of the shipping address as well as your packae specifications. Total fees may change depending on the quantity, weight or volume of your package.
The shipping charges are as follows :
Yogyakarta area is IDR 9,000 - IDR 30.000
Jawa + Bali area starting from IDR 11.000
Sumatra area starting from IDR 24.000
Kalimantan area starting from IDR 26.000
Others starting from IDR 30.000

Where does ARANE ship to?  We are currently ships worldwide. The final shipping cost will be charged to Customers based on the final invoice/payment confirmation of your order.

Which shipping couriers does ARANE use? 
Domestic : 
- JNE  
- JNT
- Tiki
- Kantor Pos Indonesia  
- Go-Send (By Request)
International Shipment :
EMS 

Return & Exchange Policy
All items are not refundable. We accept returns and exchanges on certain merchandises on a case by case basis (subject to availability). Merchandises have to be in original packaging, unused, with tag still attached within 2 days. If merchandise is faulty upon receipt, we will exchange them with no extra fee. Contact us directly by e-mail or phone for further information on returns or exchanges.


ARANE
Joglo Ayu Tenan
Pogung Baru Blok D31A, Sinduadi, Mlati, Sleman, Yogyakarta
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